Important Note
This method requires that an email be set for the administrator account of the recorder. If no email has been set, you must skip over to the next section for Password Reset with Serial Number.
This method also requires using the ProVS Phone Application to facilitate the password reset.
1. On either the local interface or the browser, click on the Forgot Password button at the login window/screen.
 |
|
2. The window will change to the password reset window. There should be a QR code and a field to type in a code.
 |
 |
3. Now open the ProVS phone application. Tap on the hamburger menu icon in the top left. Tap on "Local Config", and then tap on "Forgot Device Password".
4. Scan the QR code. After the scan, it will notify you that an email will be sent out to the registered email address with the security code.
5. Wait for the email with the security code.
6. Go back to the local interface or browser that had the QR code and security code field. Fill in the Security Code into the field and click Ok/Next.
 |
 |
7. There will now be a prompt to create a new password with for the NVR and to confirm as well. On the browser interface, it will also ask for the security code again. Fill in everything and click okay, the password for the recorder is now reset.
 |
 |