• Basic Information

  Support Policy / FAQ / Index

• Platinum Support

  LTS Platinum Products for (LTN/LTD/CMIP) series

• Password Resets

  For Platinum / Sapphire Products

• Access Control Support / Doorbell Support

  Main board / Reader / Locks / Doorbell, etc.

• Sapphire Product Support

  LTS Sapphire product for (LTDH / PVR) series

• Port Forwarding / DDNS

  How to Configure Router and View Remotely

• 3rd-party Products Limited Support Info

  for Control4, Ubiquiti Wifi, NAS, POS support

• Legacy Applications

  Discontinued Product & Software Downloads

• Thermal Temperature Screening Solution

  FAQ & Instructions

• Learning Center

  A better way to understand the LTS product features