What are Secured Codes?
A secured code is required when resetting the password on LTS Platinum Recorders (UI3.0). The secure code will changes based on the System Date. You need to open the Password Reset window from the Local Console to enter it.
If you want us to email you the key, please always include the photo, SN and information with the email. This allows us to verify ownership for security and privacy reasons.
How to get the Secure Code?
To receive a secured code, you may do one of the following;
1. E-mail Support.NewJersey@LTSecurityinc.com and request a secured code.
2. Call our support center at 1-831-250-1292.
3. Contact your LTS sales representative.
How to local the Reset Password window?
To learn more on how to use the secured codes, click here.
What Are Old, New, and WH Codes?
The secured code is not a combination of all three codes. You will only use one of the three for your recorder depending on the model and type.
What happen if I don't have the local monitor?
A secured code is not required if you are resetting the password through our program, the Platinum IP Portal. If you would like to learn more about using the IP Portal program, click here.