Xfinity xFi Port Forwarding

How to Add a Port Forward

1. Visit xfinity.com/myxFi or open the xFi app and sign in with your Xfinity ID and password.
2. Select Network from the Overview section.
3. Select Advanced Settings under More Options.
4. Select Gateway from the Network Devices section.
5. Select Port Forwarding from the menu.
6. Select Add Port Forward.
   • Note: If you've previously set up a port forward from your Gateway's Admin Tool (http://10.0.0.1), you should see it listed in the Port Forwarding Settings. Once you access port forwarding, Bedtime Mode or pause/unpause a device through xFi, you will no longer be able to access similar features (port forwarding, block or scheduled block) through the Gateway's Admin Tool (http://10.0.0.1).
7. Choose the household device for the port forward you are setting up from the drop-down list of connected devices.
   • Note: If you don't see the device listed, it may not be connected to your home network.
8. Choose from the list of common applications to use a recommended, preset configuration (e.g., NVR or DVR) or select Manual Setup to enter specific port numbers, ranges and/or protocols.
9. Select Apply Changes to complete the setup of the port forward.
10. The device you set up for this port forward can now use these settings.

Advanced Security and Port Forwarding

At this time, Advanced Security is not fully compatible with Port Forwarding or DMZ settings. Advanced Security will identify requests coming from open ports as threats and block them, even if you enable Port Forwarding or DMZ. If you need to use Port Forwarding or DMZ and are unable to access a device from outside your home network, you have two options:

• Allow Access: Go to the Network section in the xFi app or website, select the device you want to provide access to, and follow the instructions to Allow Access.
  
  • Note that the Allow Access feature will only permit access to the specific device you choose on the specified port using a specific source IP address for 30 days from the time you enable it.
• Disable Advanced Security: Alternatively, you can choose to disable the Advanced Security feature.
• If you need access to a specific device, we recommend you keep Advanced Security turned on and follow the steps above to Allow Access on a device-by-device basis.

How to Edit or Delete a Port Forward

1. Go to xfinity.com/myxFi or open the Xfinity xFi app and sign in with your Xfinity ID and password.
2. Select Network from the Overview section.
3. Select Gateway from the Network Devices section.
4. Select Advanced Settings under More Options.
5. Select Port Forwarding. All existing port forwards will be listed here.
6. Select Edit next to the port forward you wish to edit or delete.
7. Select Delete this Port Forward at the bottom of the screen if removing or Apply Changes after making edits.

Note: Port forwards without an associated device can’t be edited. If you want to use an existing port forward that doesn’t have an associated device, you’ll need to delete it, then create a new one by selecting Add Port Forward.