By default, the Internet Explorer won't allow you to save any files thru the program/plug-in.
Therefore, you need to add the location to the Trust Site list first.
Go to the Internet Explorer, Tool (Gear icon), then go to the Internet Options
Click the Security Tab on the top, switch to the Trust Site. Click the Sites button to add the DVR ip address. After completed the setting. Close the Internet Explorer and re-open to take effect.
Where is my download file goes?
By default, your download file should be list in here.
Use your keyboard (Win)+R. It will bring up the Run command. type %homepath% enter.
Your download file should be located here. (red circle)
If you still can't the file or the folder is empty. Please make sure Add to the Trust site is completed before you download it.
How to change the default IE Download location?
Open IE, Login first.
Go to Configuration > Local (Note: only IE browser will support the Local section)
Change the yellow section to the location you want.