What are Secured Codes?
A secured code is required when resetting the password on LTS Platinum Recorders. However, it is only required when doing so locally. That means that you are physically in front of the recorder and the monitor that is connected to the recorder.
How Do I Get One?
To receive a secured code, you may do one of the following;
1. Contact your LTS sales representative.
2. E-mail Support.NewJersey@LTSecurityinc.com and request a secured code.
3. Call our support center at 1-831-250-1292.
How Do I use it?
To learn more on how to use the secured codes, click here.
What Are Old, New, and WH Codes?
The secured code is not a combination of all three codes. You will only use one of the three for your recorder depending on the model and type.
Are Secured Codes Required?
A secured code is not required if you are resetting the password through our program, the Platinum IP Portal. If you would like to learn more about using the IP Portal program, click here.
Is Internet Required?
An internet connection is not required for secured codes to work.